Street Light Outage
How do I report a street light outage?
Ensuring streetlights come on each night is very important to the safety of the community and can help reduce crime.
When a customer report is made to First Energy the utility line crews and troubleshooters are responsible for making streetlight repairs as quickly as possible.
To Report a Street Light Outage
- Call: 1-888-LIGHTSS (1-888-544-4877) and say "streetlight" after the greeting.
- Online: www.firstenergycorp.com
When Reporting an Outage, Let Them Know:
- Your name and phone number (in case they need more information).
- Address where the streetlight is located (nearest house or business address and the nearest cross street).
- Numbers on the metal plate(s) on the utility pole.
- What is wrong with the streetlight (damaged pole; broken light fixture; light is off at night, on during the day, or flickers).