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Street Light Outage

Street Light Pole

How do I report a street light outage?

Ensuring streetlights come on each night is very important to the safety of the community and can help reduce crime.

When a customer report is made to First Energy the utility line crews and troubleshooters are responsible for making streetlight repairs as quickly as possible.

To Report a Street Light Outage
When Reporting an Outage, Let Them Know:
  • Your name and phone number (in case they need more information).
  • Address where the streetlight is located (nearest house or business address and the nearest cross street).
  • Numbers on the metal plate(s) on the utility pole.
  • What is wrong with the streetlight (damaged pole; broken light fixture; light is off at night, on during the day, or flickers).